General terms and conditions of sale


S.A.S. E-tailer , a simplified joint stock company with paid up capital of 1,000€.
Centre d'Affaires Alizés
La Rigourdière
Contact :
Phone :
RCS : 514 472 851 RCS Rennes


The entire site is the sole property of E-tailer France. Any reproduction for display purposes or any amendment, whether in whole or in part, is strictly prohibited. The creation of hypertext links to of E-tailer France requires the prior written authorisation of a duly empowered representative of E-tailer France. E-tailer France shall not in any circumstances be held liable for the content of any external website linked to its own. It is specifically stated that you may save or print these general terms and conditions of sale of the site. The company reserves for itself the option of adapting or modifying these general terms and conditions of sale at any time. In the event of any change, the general terms and conditions of sale that are or were in force at the time of placing any order shall apply to that order.


The purpose of these terms and conditions is to set out the terms of sale that apply to the website and the purchaser, covering the placement of orders, payments, and delivery of items. They govern each stage necessary to place a order and to ensure that such order is followed up by each of the contracting parties.



These general terms and conditions of sale govern the contractual relationship between the website and its customer, and each party accepts these terms and conditions in full. The purchaser acknowledges having reviewed the specific conditions of sale as displayed on this screen as at the time of placing the order. These general terms and conditions of sale shall prevail over any other terms and conditions included in any other document, save were expressly agreed to the contrary in writing. 


Photographs used to illustrate the website do not form part of the contractual terms. If such photographs thereby give rise to any error, shall not be held liable in any circumstances. E-tailer France expressly excludes all liability in respect of any malevolent act caused by any third party leading to the modification of any of the site content. The website undertakes to honour orders received solely to the extent that items are available and in stock. In the event that the product is not available, the undertakes to inform the user thereof. In the event that the product is not available, the user may be informed, upon request, by electronic mail if the product in question will be available within a short period of time or if it will remain permanently unavailable.


All orders are subject to the provisions of these general terms and conditions and to the prices, descriptions and availability of products prevailing at the time of sale. Automatic recording systems shall be deemed to be evidence of the nature, content and date of any order placed in respect of products on the The site confirms its acceptance to the order placed by the customer by way of an e-mail sent to the e-mail address provided by the customer. The sale of any item is only concluded upon confirmation of the order and validation of payment by the relevant banking organisation. Prices are expressed in euro, inclusive of VAT, and the site reserves the right to amend its prices in the event of any increase in charges, in particular in respect of VAT, and in the event of any manifest error. Products shall be invoiced based on the published rate applicable at the time of placing the order. The site reserves the right to cancel any order for any item placed by any customer with whom the company is in dispute in relation to payment of any previous order. Information provided by the purchaser upon placing the order shall be binding upon the purchaser: in the event of any error in the submission of the recipient's contact details, the vendor shall not be held liable for failure to perform its obligations to the extent that it was thereby prevented from delivering the product.



Card payment: In order to ensure secure online payment in respect of your purchases, we use the payment platform provided by BNP PARIBAS Bank. At all stages, payment from customers to the website is fully encrypted and secured. The encryption protocol used is SSL. This means that information relating to the order and the card number are not transmitted openly over the internet. The bank card number is never printed on any document, invoice, receipt or other hard copy. We are never made aware of your card number.



All items on the site may be refunded within fifteen days from delivery at the purchaser's home or other collection of the package in the event that the purchaser is not fully satisfied. The refund will be paid not later than 30 days from the exercise of the purchaser's right to claim a refund. The client will not incur any charges as a result of this refund except for return postage costs. When seeking a refund, send the item(s) in a new, unworn, unwashed, and unwrinkled and intact state in the original packaging with original label(s). We reserve the right to refuse a refund if the article is not returned in the state referred to above. Include the delivery note with your return.

DELIVERY uses the So Colissimo or Chronopost services for the delivery of items (depending on your chosen delivery method). After confirmation of the order and approval of the payment by the relevant organisation, E-tailer France undertakes to dispatch the merchandise as ordered via Colissimo or Chronopost (depending on your choice of delivery method) within a period of 48 to 72 working hours. The delivery period is calculated from the date when the package is recorded. If paying by check, the delivery address must be the same as the address shown on the check. The Colissimo service will deliver to the purchase's address as provided by the site and it is not possible for items to be delivered to a PO box, campsite, or hotel. In the event that packages are returned and re-sent, postage and packing will be charged to the customer.


E-tailer France undertakes to use its best endeavours to ensure the accuracy and timeliness of information displayed on the site. E-tailer France reserves the right to correct the site content at any time without notice. Notwithstanding the foregoing, E-tailer France does not warrant that information provided on the site will be correct, accurate or complete. Accordingly, E-tailer France excludes all liability for: - any unavailability of the site; - the occurrence of any bugs; - any errors or omissions relating to any information available via the site - for any loss or damage resulting from any fraudulent intrusion by any third party giving rise to a change in any information provided on the site - more generally any direct or indirect loss or damage, of any kind, for any cause or reason and giving rise to any consequences including without limitation costs arising from the purchase of any goods offered on the site, loss of profit, loss of custom, loss of data, or for any other economic loss that may occur as a result of any person's accessing the site, inability to access the site, or reliance on any information obtained directly or indirectly from the site.